sam's club mastercard CASH BACK REWARDS

It's easy to redeem your rewards.

Frequently Asked Questions

Have questions about redeeming your Sam's Club® Mastercard® cash back rewards? Look no further.

Q: How will I receive my Sam’s Club Mastercard Cash Back Rewards?
A: For your convenience, your Cash Back Rewards will be automatically loaded onto your Sam’s Club membership.
Q: When will I receive my Sam’s Club Mastercard Cash Back Rewards?
A: Cash Back earned during 2019 will be issued starting in February of 2020, near the time of your billing statement, and will be automatically loaded onto your Sam’s Club membership.
Q: How can I redeem my Sam’s Club Mastercard Cash Back Rewards?

A: They can be redeemed the following ways:

  • Apply to one or more purchases in Club, on Scan & Go or online at SamsClub.com
  • Make a payment on your Sam’s Club Mastercard in Club
  • Apply towards your Sam’s Club membership renewal or upgrade in club
  • Get cash back at a staffed register or Member Services desk
Q: What do I need to bring to Sam’s Club to redeem my Sam’s Club Mastercard Cash Back Rewards?
A: You will need your Sam’s Club Mastercard.
Q: Who can redeem my Sam’s Club Mastercard Cash Back Rewards?
A: Only the primary cardholder of the Sam’s Club Mastercard may redeem them. Authorized cardholders are not permitted to redeem on behalf of another member.
Q: Can I redeem my Sam’s Club Mastercard Cash Back Rewards if I am no longer a Sam’s Club Member?
A: No. You must be a current Sam’s Club Member to redeem them. If your membership has expired, you will need to renew it in order to redeem your Sam’s Club Mastercard Cash Back Rewards.
Q: Do my Sam’s Club Mastercard Cash Back Rewards expire?
A: Yes, your rewards expire December 31, 2020. Rewards may NOT be redeemed after the expiration date.
Q: What if I have a problem redeeming my Sam’s Club Mastercard Cash Back Rewards?
A: If you have any questions, please see a Sam’s Club Associate or call the number on the back of your Sam’s Club Mastercard.
Q: Will my Sam’s Club Mastercard Cash Back Rewards be combined with my Plus Membership Cash Rewards?
A: Your rewards are not combined. You will be able to use them independently. However, both rewards can be applied toward the same purchase.
Q: Can I redeem my Sam’s Club Mastercard Cash Back Rewards at SamsClub.com?
A: Yes, your rewards can be applied towards your purchase at checkout when shopping at SamsClub.com. Just choose “Sam’s Club Mastercard Cash Back” during checkout and enter the amount you’d like to apply toward your purchase.
Q: Can I redeem my Sam’s Club Mastercard Cash Back Rewards on Scan & Go Purchases?
A: Yes. You can redeem your Mastercard Cash Back Rewards on Scan & Go purchases. (Some restrictions may apply. Please see screen when redeeming your rewards.)
Q: How do I check the available balance of my Sam’s Club Mastercard Cash Back Rewards?
A: Your rewards balance is available at the register when you make a purchase using your Sam’s Club Mastercard, by calling the number on the back of your card or by logging into your account at SamsClub.com.
Check under "Your Account" and click "Account Information."
Note: Your most recent activity may not be reflected in the balance.